It’s no surprise that technology should be considered a key player as we shift to value-based care. With smartphones, tablets and computers, health information is readily available for patients with a simple click of a button. Why should a consultation with a healthcare professional be any different?
Telehealth greatly increases the scope of the healthcare industry and is bound to open huge opportunities in increasing the quality of healthcare. The ultimate goal here, is to prevent hospital readmissions through better management of individuals with chronic conditions, while also reducing associated costs. By enabling remote patient monitoring and remote access to clinicians, market growth is inevitable as awareness and implementation of standards for reimbursement and adoptions of these care models expands.
While several reports claim that “technology gets in the way of the patient experience,†patients are in fact the ones demanding such access to care. This increase in patient demand for telehealth services has prompted many companies and healthcare organizations to think outside of the box and reevaluate the patient-centric model, while questioning what that care model really means to a patient.
Well, it’s simple. Patients want a customized, cost-effective and convenient healthcare experience to whichtelehealth can provide.
A recent report states that the global telehealth market was valued at $14.3 Billion in 2014 and is estimated to reach $36.3 Billion by 2020, growing at a CAGR of 14.30% from 2014 to 2020.
With these numbers in tow, we predict the most growth in three different segments:
Behavioral Health and Addiction
As mentioned in a previous post, telehealth has the ability to bridge the gaps in care of behavioral health patients and providers. Not only does it provide a convenient, more comfortable and less expensive medical consultation, but it broadens accessibility to patients whom may not have many options when seeking a behavioral health provider, especially in rural areas. Unfortunately, the lack of psychiatrists and addiction specialists across the nation, as well as the stigma often involved, are contributing to the mental health and addiction issues and creating barriers to appropriate care.
Patients will see their primary care physician and may not receive the exact treatment plan that they need; after all, primary care physicians do not specialize in behavioral health or addiction and often, these illnesses require a lot of time and patience to which the physician may not be able to accommodate. Telehealth will be able to connect patients in need with specialists regardless of their location who know how to treat these specific health issues.
This effective care model will not only lessen the hit on the nation’s bottom line as more and more individuals grapple with suicide, addiction, and other mental health issues, but also revolutionize the way people view the stigma involved and encourage patients to seek help as they are able to receive treatment from the comfort of their own home.
Geriatric Care
Geriatric patients stand to benefit tremendously as a digital health consumer. As mobility can be especially difficult for these patients, the ability to see a physician remotely removes one of the largest barriers to care. Furthermore, transporting patients of this age may potentially do more harm than good.
Withtelemedicine, providers can more quickly spot at-risk patients and provide interventions to avoid an otherwise unnecessary hospital admission. Similarly, nursing homes can partner with health systems to provide bedside care for their residents at a fraction of the price of an onsite physician.
These infrastructure synergies provide connectivity with electronic health records (EHRs) and create clear communication among hospitals, senior care facilities, referring physicians and patient families. They also provide the link to population based management databases and other health care analytic functions to measure value.
Surgery
Many surgical departments find telehealth to be a more convenient and cost-effective way for pre- and post- operative instructions for procedures of all magnitudes including wisdom teeth extraction, colonoscopies, stent placement and more.
With in-person visits and paper instructions, patients may misinterpret or even forget important information relative to their surgery. This includes what medications to stop taking and how to physically prepare for surgery, while providing a clear, direct line of answers for any questions a patient may have. With instructions digitally delivered prior to surgery, telehealth reduces patient no shows and saves valuable scheduled operating room time.
For post-op patients, providers can check the patient visually, ensuring that patients are following their treatment plans and making adjustments as needed. Through this continuous connection, providers are empowered to deliver the guidance that many patients need as they go through the healing process. These virtual check-ins ensure the patient is on the road to recovery, thus reducing readmission rates all without the patient ever having to leave their home.
Furthermore, telehealth can improve treatment and medication compliance, specifically with controlled substances, i.e. pain medication. Opioid addiction often begins at the hands of a prescriber and with the nation currently facing an opioid epidemic, marrying technology and follow-up appointments when prescribing these types of medications serves as the optimal solution for the safety of all involved.
Technology should no longer be viewed as a barrier to care, but rather embraced in order to improve the healthcare industry, including the improvement of interoperability as well as patient outcomes. Telehealth not only meets the ever increasing demands of patients, but it also assists in preventative care by creating greater access to such care, thus reducing down-the-road costs and burdensome associated with chronic disease. With many chronic diseases being completely preventable, the prevent vs. treat mantra should be sound in every healthcare professional’s mind, while realizing that telehealth is a seamless way of delivering healthcare for all involved.
There may currently be barriers in place regarding reimbursement from payers, but that’s sure to change as more and more payers jump on board for this new delivery model. After all, who’s to say telehealth won’t become the norm and be known as simply….health?
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.
As the healthcare industry shifts to a value-based care delivery model, that is, the value equivalent to patient outcomes over cost, more and more initiatives are being introduced as a way to combat the ever-increasing wasted costs our healthcare system experiences. This includes efforts to reduce hospital readmissions, better manage pharmacy drug spend and medication adherence, and broaden access to care, especially for the elderly, disabled and low-income patients.
While many programs are in place to provide services for the above mentioned, one may not realize how transportation costs are attributing to the rising healthcare spend. One may also not view Uberas an innovative solution for reducing such costs, however the company, partnered with Circulation, has recently announced a HIPAA compliant pilot program with certain hospitals that will provide non-emergency medical transportation in urban areas within Massachusetts, Pennsylvania and Delaware.
Why does this matter?
In a given year, 3.6 Million Americans, including almost one million children, will miss doctor’s appointments due to a lack of transportation or one’s inability to drive, resulting in wasted spend for the healthcare system. More specifically, Medicaid spends $3 Billion per year on non-emergency medical transportation, with a third of those payments being deemed inappropriate.
How does it work?
Circulation is integrated with existing and on-demand secure healthcare information systems that schedules non-emergency medical rides that are affordable and tailored for patients’ specific needs such as wheelchair accessibility. Patients do not even need to utilize the Uber mobile app or own a smartphone. They can simply call to schedule their pick-up time and after dispatch confirms their eligibility and transport authorization, they will receive a text, call or email confirming the driver’s estimated pick-up time and description of the vehicle to which they are then safely driven to and from their destination.
Research thus far has proven to reduce wait times for transportation by almost 30 percent and cut costs by almost a third, while boasting patient satisfaction at 80 percent.
Uber and Circulation provide more than just a ride – they are creating a seamless experience for patients, providers and hospital staff all from one convenient interface and in real-time. The system not only allows the scheduling of transportation, but also notifies providers when a patient has arrived for their appointment.
With the current unmodernized healthcare transportation system in place, this program proves to be an innovative step in the right direction.
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit http://www.DoseSpot.com.
Coined as “The Uber of Pediatricians,” DoseSpot customer, Baby Doctor is making waves with their latest on-demand services connecting parents with doctors.
Does your child have a sinus infection? A stomachache? How about a sore throat? Baby Doctor has you covered. Happy, healthy kids is their company’s mission and by implementing a service of boutique-style, personalized house calls, they are able to provide just that.
By using their website or app, parents are able to request a visit from a Pediatrician, Pediatric Nurse Practitioner, or Family Nurse Practitioner for a variety of symptoms a child may be experiencing and the provider appears at their home within 60 minutes or less.
This not only benefits parents, but insurance providers and emergency rooms throughout the city as well since it collectively saves them all time and money.
An average ER visit can cost upwards of $1,500 and two-thirds of ER visits aren’t true emergencies, but Baby Doctor offers their on-demand services for a fraction of the cost. Though they’re not considered an in-network provider, at least not yet anyways, Baby Doctor offers an itemized receipt for parents to submit to their insurance company for out-of-network reimbursement.
With their 50 board certified providers in Manhattan, Baby Doctor is hoping to expand to Brooklyn, the Bronx, and Queens by end of 2016, with further expansion into New Jersey come 2017.
By paving the way with their unique delivery model, Baby Doctor is devoted to providing an efficient, personalized and affordable means of healthcare to parents for their children, all while broadening patient engagement and levels of satisfaction.
Stay tuned for this blossoming company as it will undoubtedly remain at the forefront of on-demand innovation.
For more information on Baby Doctor, please visit their website: www.BabyDoctor.com.
About DoseSpot
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.
Improving the U.S. healthcare system requires the simultaneous pursuit of three ideals: improving the experience of care, improving the health of populations and reducing per capita costs of healthcare. “Value-based care†after all, does have its reasons behind the term. In keeping up with this new delivery model, it’s important to understand how behavioral health attributes to population health, its effects on the healthcare system and the nation’s bottom line. This is where technology can play a major role.
In a given year, nearly 44 million adults experience mental illness, with a quarter of them living with a substance use co-disorder. Increasing access to mental health professionals via technology is simply a smart solution as more and more individuals grapple with suicide, addiction, and other mental health issues. Unfortunately, the stigma often associated with mental illness is creating a barrier to treatment, but telehealth companies are realizing this enormous growth opportunity and are remaining at the forefront by providing a more convenient and less expensive medical consultation.
Since counseling really only requires the ability for patients and providers to speak via video or phone, utilizing telehealth applications allows patients to receive treatment without judgement in the comfort of their own home. It creates a safe space for mental health dialogue, thus aiming to reduce hospital admissions and its associated costs. Therefore, behavioral health must embrace technology and its ability to bridge the gaps in care to the benefit of patients nationwide.
To expand upon the evolving increase in technological access to care, it’s important to note that less than 50% of Americans who are prescribed medications to treat mental health conditions take them as directed, if at all, according to industry reports. Marrying telehealth and efforts such as medication adherence programs can assist a patient’s road to recovery while reducing the $193.2 billion in lost earnings per year associated with serious mental illness in America.
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit http://www.DoseSpot.com.
Virtual reality is changing the game, literally, for our healthcare landscape and AppliedVR, a virtual reality company based in Los Angeles, CA, proves to do just that. Their therapeutic technology provides patients of all ages drug-free alternatives for managing pain and anxiety before, during, and after medical procedures. Utilizing Samsung’s Gear VR, patients can be transported to Ireland, watch the Nature Channel, or even play “Bear Blast,” a simple, fun game that promises no death or injury. Their technology is doing more than just distracting a patient – it is dramatically decreasing patients’ acute pain.
Though their clinical research thus far has proven the technology to be extremely effective, they are currently conducting further research to demonstrate how their products may decrease patient anxiety, minimize the need for sedation, reduce the risk of drug complications and shorten postoperative stays. With partners such as Cedars-Sinai Medical Center and Children’s Hospital Los Angeles, they are already seeing immense value and improvement in patient outcomes, while challenging the typical use of narcotics and maximizing healthcare value for all involved.
While this type of technology may not be suited for every patient, it does serve a very strategic purpose in the medical environment. Kudos, AppliedVR!
About DoseSpot
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit http://www.DoseSpot.com.
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