Parsing the Patient Portal: Why Engagement Strategies Must Go Beyond It

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According to a recent survey from HIMSS Analytics¹, major healthcare organizations are assessing current portal use and looking for ways to further enhance patient engagement. The survey found the top motivating factors for patient engagement to be the following: to enhance and improve community health (77%), to build brand loyalty for patients (77%) and to meet meaningful use requirements (60%).

Reasons for portal adoption—the current “go to” engagement tool on the healthcare scene—were also somewhat varied:

• Meeting meaningful use requirements for functionality and data sharing from a single source (71%)
• Using portals that offer patient services, technology and content (54%)
• Using portals as a configurable, interoperable information exchange platform with multi-source data sharing (51%)
• Using portals provided by electronic health record vendor of choice (66%)

With a predominant and short-term focus on meaningful use, many healthcare IT companies are in the process of designing products that span the entire care continuum—from the time a patient first engages with a provider until treatment is completed. These “next-generation” portals will allow patients to become partners in their own care, by offering features such as e-visits or e-consultations (80% of respondents are seeking), interoperability across multiple providers (70% seeking), health evaluation and coaching (70% seeking) and televisits (50% seeking)

Overall, healthcare leaders are looking to better align portals with the definition of patient engagement and ensure that accessible healthcare tools provide patients with appropriate decision-making powers when it comes to health and wellness.

For more details on HIMSS’ recent patient portal survey, check out Healthcare Informatics’ coverage here!

SOURCE: Healthcare Informatics

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

¹HIMSS Analytics is the marketing intelligence division of HIMSS.

“Getting the Bedside View:” UK Virtual Reality Project Puts Clinicians in Patients’ Shoes

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From the hospital to the pediatrician’s office, providing compassion and patient support is a top priority for most providers in the modern healthcare era. New initiatives to improve these metrics are constantly in the works, as evidenced by South Devon Healthcare Foundation Trust’s (England) teaming up with innovative software developers to create a firsthand virtual reality simulation of the patient experience.

Meet PatientVR, the brainchild of South Devon’s innovation team and spearheaded by PhD student Nick Peres. Initially, Peres and team were building out a “patient-esque” mannequin that could blink, breathe, bleed and speak—with the goal to develop a more accurate and realistic training tool for medical personnel. When considering the importance of what a patient feels and sees, however, ideas soon migrated to the topic of virtual reality.

PatientVR runs on a headset and chronicles a patient being transported to the ER with chest pain. Originating in the ambulance, said patient is stabilized, examined, informed that he is having a heart attack and then rolled into the operating room where pre-surgical risks are voiced via a team of surgeons. The video is seven minutes long and comprehensively captures the patient perspective along every point of the care delivery process. Oh, and did we mention that Peres filmed the video himself with the help of seven GoPro cameras?

A recent article in HIStalk Connect gathered feedback from a number of clinicians currently piloting PatientVR, including anesthesiologist Tod Guest. When asked about PatientVR’s efficacy, Dr. Guest praised the tool for “[reinforcing] the need to be sensitive to [patients’] needs and their ability to understand the information you’re [giving] them. Their vulnerability and emotional state is important, especially if they are suddenly taken ill with something serious.” If funding is secured in time, PatientVR will be rolled out across a number of UK-based health systems this year. Fingers crossed that Peres makes it over to the states as well!

SOURCE: HIStalk Connect 

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

Talkin’ Bout Big Bucks: Wireless Health and Fitness Device Market to Hit $1.8B by 2019

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Even though the year has just begun, financial predictions are already out for the wireless health and fitness device market. According to a recent article published in mobihealthnews, Juniper Research, a UK-based online and digital research firm, is predicting revenues of $320 million by the close of 2015. While this number is certainly promising, the real “head turner” is the four to five year outlook: Juniper also foresees a sixfold increase from 2015 to 2019, with the market reaching a whopping $1.8 billion in annual revenues.

With these statistics out in the open, there’s no denying that a wireless health and fitness device “explosion” is upon us. As far as the experts are concerned, however, there are a few key points to keep in mind as the healthtech arena moves forward. In order to succeed, says connected fitness and health author James Moar, a market shift from hardware to software must occur: “People want to interact with the devices at the app level [beyond merely collecting biometric data]. Because of this, and the omnipresence of sensors, the importance of the hardware will diminish at a much faster rate” than other segments of the consumer electronics market.

Juniper predicts that major growth in the wireless health device market will be driven by the “freemium model,” or a paradigm that offers a basic app and (potentially) device for free and then charges for more sophisticated add-ons. Consumers will be able to track personal fitness and health data for free, but will pay for apps and services that go a step further—interpreting and analyzing the data to make it meaningful. In all, 12.9 million users are predicted to be engaged with these paid service platforms by 2019—will you be one of them?

For more information on key findings, check out Juniper Research’s full press release here!

SOURCES: mobihealthnews and Juniper Research 

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

Looking for Treatment Feedback? Read the Rx Recs!

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For hungry restaurant-goers, we have Yelp. For vacation planners, there’s TripAdvisor. And now, for those seeking medication reviews, behold a new and enticing creation: RateRx. According to a recent article published in TechCrunch, on-demand digital health app HealthTap has gathered drug recommendations from over 500,000 medical doctors and is consolidating them into an innovative initiative for patients across the country. Have we piqued your interest yet? Read on.

Although HealthTap’s primary focus is offering on-demand treatment services, its California-based management team recently recognized the need to offer doctor-recommended drug reviews. In its first iteration, RateRx will be geared towards those “on-the-go”—patients can access firsthand, U.S. doctor-generated evaluations of medications and treatments from a free smartphone app. Commonly rated treatments for conditions such as acne, arthritis, anxiety, diabetes, headaches and hypertension are anticipated.

In terms of workflow, HealthTap has mapped out the following: RateRx will ask a doctor to rate the efficacy of a certain medication (doctors can only rate medications they have physically used to treat an illness/condition). Doctors are free to add any ancillary comments and all ratings are then polled into an overall “summary” score. Patients are able to see the results of these ratings, along with individual comments. Each provider using RateRx will have a profile complete with his/her credentials and areas of specialty that patients can also view at will.

Through the creation of RateRx, HealthTap hopes to provide consumers with reliable medication ratings, prevent medication mishaps and improve patient care by encouraging physicians to factor online ratings into future patient-oriented treatment strategies. A deeper look into RateRx can be found here on HealthTap’s website.

SOURCES: TechCrunch and HealthTechZone

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

Setting the “Stage” for MU3: Details on Federal Approach Expected Soon

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As the days of March begin to pick up, so do developments in the Healthcare IT arena. Washington insiders recently began speculating that the Centers for Medicare and Medicaid Services (CMS) will release Stage 3 meaningful-use (MU3) rules later this month. Per usual, ideas are already circulating as to what these rules will—and should—include.

According to the 2009 American Recovery and Reinvestment Act, the third stage of the incentive program will have a primary focus on data-sharing, or interoperability (a surefire MU3 “buzzword”). While rules provide adequate guidelines for adoption, many healthcare professionals would like to see actionable results—such as Athenahealth’s Vice President of Government & Regulatory affairs, Dan Haley. In a recent article published in Modern Healthcare, Haley stated that the rules for MU3 should also require the “actual sharing of records rather than merely [setting] standards for how to accomplish interoperability…Providers should be able to see in one place a summary of a patient’s longitudinal health history…Without the need to [access] multiple systems.”

In addition to MU3 implementation suggestions, many healthcare professionals have expressed interest in seeing new tech-savvy “bells and whistles.” Some are pushing for better “unique device identifier” support, which would allow public health officials to track specific devices through the vast healthcare system. Another purported new standard for technology could be the inclusion of “patient-generated health data” from devices including fitness monitors and health-tracking apps, which may help clinicians track the day-to-day lifestyles of patients in innovative ways. Stay tuned for the official release of MU3 requirements towards the end of this month!

SOURCE: Modern Healthcare 

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

From Startups to “Scaling Up:” U.S. Health Systems Find Value in Telemedicine

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As predicted for early 2015, telehealth developments are gaining a strong foothold in a number of healthcare arenas here in the U.S. One area of particular interest are major health systems, as recent initiatives to adopt and deploy innovative and large-scale telehealth plans have made it into the healthtech spotlight:

1. University of Mississippi Medical Center (UMMC)

As the only academic medical center in the state of Mississippi, UMMC looks forward to connecting with more than 165 hospitals, clinics, workplaces and schools via the creation of its new Center for Telehealth. Additionally, UMMC hopes that its new Center will help alleviate and address some of the major barriers to rural healthcare access within Mississippi State.

2. Avera Health

Based in South Dakota, Avera Health—clocking in with 31 hospitals total—is revamping and expanding its telemedicine program of already epic proportions. eCare is purported to be the biggest and most encompassing telemedicine operation in the world, covering an area the size of France and Germany combined. With 8 states involved (South Dakota, North Dakota, Minnesota, Iowa, Kansas, Nebraska, Wyoming and Montana) and telemedicine services for ICU, Emergency, Pharmacy, internal medicine, specialty care and long-term care, Avera Health remains a force to be reckoned with in the telehealth space.

3. Geisinger Health System

An early adopter of telehealth, this Pennsylvania-based entity has been pushing for solidified and widespread virtual health resources since 2012. This same year, Geisinger found that its own telehealth technology cut readmission rates by a shocking 44 percent. Focusing strongly on teleICU, Geisinger has seen strongly positive healthcare and financial outcomes in recent years and continues to refine telehealth initiatives as we speak.

4. Mercy Health

Got big telehealth plans? Then you might want to consult Mercy Health for advice…They have an entire facility devoted to virtual care. Operating out of St. Louis, Mercy Health constructed a telehealth facility in May of 2014, investing $50 million towards completion. The center hosts 300 physicians, nurses, specialists, researchers and support staff who are on call 24/7 for both video and audio services. Within the first 5 years that the center is up and running Mercy Health estimates that it will manage more than 3 million telehealth visits.

5. University of Pittsburgh Medical Center (UPMC)

Much like Geisinger, UPMC has moved quickly to meet telemedicine demands and efficiently reduce readmission rates. Over a 23-month period in 2013, UPMC increased patient visits by 49 percent, totaling 10,000 telemedicine visits. Among these visits, UPMC saw marked progress with heart failure patients in particular. When paired with a visiting nurse and subsequent telemonitoring, readmission rates hovered around 5 percent—versus the 28 percent readmission rate with no monitoring whatsoever. A massive difference indeed!

SOURCES: Medcitynews and Avera Health

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

Empowering Health in the Home: Meet CliniCloud

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For consumers looking to track and record personal health metrics away from the doctor’s office, life may have just gotten easier with the help of an Australia-based digital health company. CliniCloud, now making waves on the San Francisco healthtech scene, is showcasing its savvy and uber-compact connected medical kit that may help take patient-to-provider video visits to the next level here in the United States.

Now taking orders for its first product iteration, CliniCloud’s medical kit comprises two main items: a wireless non-contact thermometer and a digital stethoscope that conveniently plugs into a smartphone headphone jack. Patients can use these devices to track and record both stethoscope and temperature recordings or simply transmit them to a doctor during a video visit.

During an interview with mobihealthnews this week, CliniCloud Co-Founder and CEO Dr. Andrew Lin highlighted the importance of the stethoscope and thermometer within today’s realm of medicine, stating: “with the CliniCloud medical kit, we are putting these powerful tools into the hands of everyday users, allowing them to accurately record vital signs that can be shared with…a network of on-demand physicians to determine if a cough is just a cold—or something more serious, like pneumonia or asthma.”

The CliniCloud app is available for both Android and Apple devices and the medical kit is set to ship this coming July. Check out CliniCloud’s sleek and eye-catching website here for more information—maybe you’ll end up pre-ordering your own!

SOURCE: mobihealthnews

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

XLDent Completes EPCS Certification with DoseSpot’s Dental e-Prescribing Platform

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Needham Heights, MA (PRWEB) February 19, 2015

DoseSpot, an industry leader in e-Prescribing integration platforms for medical, dental and telehealth software, today announced that Professional Economics Bureau of America’s XLDent has successfully integrated DoseSpot’s EPCS certified module for Electronic Prescribing of Controlled Substances (EPCS). In addition, XLDent successfully completed an EPCS integration review by Drummond Group and XLDent’s dental customers are now equipped to e-Prescribe controlled substances in 49 states.

“Following DoseSpot’s successful completion of EPCS certification last year, we are thrilled to be working with our existing customer base to provide EPCS capabilities within our easy-to-use prescribing interface” said Greg Waldstreicher, CEO, DoseSpot. The certification comes in advance of the New York state mandate whereby all prescriptions must be sent electronically including controlled substances. The mandate goes into effect March 27, 2015 and will have a major impact on the dental industry as dental providers are most frequently prescribing a combination of antibiotics and controlled substances.

The DoseSpot Dental platform integrated with XLDent offers dentists the ability to route e-Prescriptions to the patient’s pharmacy of choice after automatically checking for any drug-drug and drug-allergy interactions. “With the NY mandate on the horizon and recent reclassification of hydrocodone combination medications, it’s critical for dental providers to adopt an e-Prescribing solution capable of sending all prescriptions electronically” added Greg. “XLDent continues to be at the forefront of dental e-Prescribing and we’re excited to see what the future has in store for e-Prescribing in dentistry.”

“XLDent partnered with DoseSpot in 2011 to offer integrated e-Prescribing services when it was mandated by the state of Minnesota and now we’re excited to be one of the first dental software solutions to integrate EPCS capabilities into our Dental Practice Management and Electronic Dental Record offering” said Dawn Christodoulou, President, Professional Economics Bureau of America, Inc. “It continues to be a pleasure to work with DoseSpot, a company that shares in our vision to bring valuable, patient-centered solutions to the table.”

For more information on DoseSpot’s EPCS software, please visit http://www.DoseSpot.com or contact Lindsay Walsh, Lindsay(at)dosespot(dot)com.

About XLDent 
The XLDent dental practice management system takes advantage of the latest in software development and design tools to provide its clients with the most intuitive, robust, easy-to-use dental program available. XLDent is an electronic dental records system that automates key business processes and ensures dental teams have the tools they need to manage the practice more profitably. Key benefits include a comprehensive suite of products written for a mobile, wireless, tablet PC environment. Other key benefits include seamlessly integrated e-Prescribing through DoseSpot, flexible Progress Note system, efficient clinical workflows, and dentist and Patient Portals. XLDent supports general and specialty dental clinics and is used by single practitioners as well as large multi-dentist, multi-location clinics nationwide.

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit http://www.DoseSpot.com.

Read the full press release here: http://www.prweb.com/releases/2015/02/prweb12528541.htm

Taking a Peek at Patient Engagement in Beantown: Beth Israel’s New Pilot Study

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Further initiatives to end incessant EMR entry during medical appointments may now be in place within one of Boston’s own. Beth Israel Deaconess Medical Center (BIDMC) recently received a $450,000 grant from the Commonwealth Fund to solidify a program allowing patients to add to and update their own medical records during visits. This program, called OurNotes, is an extension of the larger and well-known OpenNotes initiative. The idea for OpenNotes began 5 years ago and quickly mobilized into an approach that gives patients access to their physicians’ visit notes. OpenNotes has spread rapidly across the U.S. and is now used by more than 5 million patients and providers nationwide.

Throughout this pilot, Beth Israel will collaborate with a number of health sites and providers across the country, including Pennsylvania-based Geisinger Health System, Seattle-based Harborview Medical Center, Seattle’s Group Health Cooperative and Mosaic Life Care in St. Joseph, Missouri. The OpenNotes initiative started making waves in Boston during the 2012 calendar year, when researchers conducting a survey at BIDMC found that patients with access to clinicians’ notes were more engaged and witnessed more positive health outcomes. Results from this year-long study included data from more than 13,500 primary care patients and 100 physicians.

The OurNotes Pilot will initially focus on primary care, with the intent to later expand into other specialties. Jan Walker, RN, MBA and co-founder of OpenNotes hopes that the pilot will further increase patient engagement and improve adherence to medications. Walker also stated that patients in the OurNotes pilots at both BIDMC and additional sites will have access to other parts of their medical records, including problem and medication lists. After this initial phase of testing, each of the five sites will have the opportunity to develop its own prototype for further implementation.

SOURCES: mobihealthnews and OpenNotes.org

For more information on the OpenNotes initiative, check out Beth Israel Deaconess Medical Center’s official press release here!

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.

Healthtech Happy Hospitals: Miami Children’s and its Mobile App Endeavors

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Over the past few years, mobile technologies of various sorts have proven vital in hospitals and healthcare centers across America with usage rates increasing rapidly for both providers and patients alike. As profiled in mobihealthnews just this week, Miami Children’s Hospital is continuing this trend with two newly released health-specific mobile offerings.

According to Miami Children’s Hospital CIO Edward Martinez, the hospital has developed a care transition app that aids clinicians in the hand-off of patients between shifts. This app includes a patient-facing option as well, allowing patients to keep track of such staff transitions. There is also a parent-facing component to this app, complete with a video consultation feature to enable Q&A between parent and provider after a child is discharged from the hospital.

Another app Miami Children’s has created is a care coordination product for clinician use. At the end of a shift, this app allows providers across all specialties to quickly enter information about a patient’s condition on a handy mobile device and pass it on to the next clinician. This way, the next attending physician does not miss any critical patient information related to symptoms or condition.

In his interview with mobihealthnews, Martinez highlighted one key observation pertaining to the patients and families that enter Miami Children’s Hospital on a daily basis: the parental generation is more mobile-savvy than ever before. The hospital is capitalizing on this occurrence by engaging parents early on with activities such as texting and video chatting. With 2015 expected to produce yet another boom in the mobile health and telemedicine arena, it is very likely that large hospitals from California to Maine will follow soon follow in the footsteps of Miami Children’s.

SOURCE: mobihealthnews

To see some neat screenshots of Miami Children’s newly released mobile health apps, check out the full article here!

About DoseSpot 
DoseSpot is a Surescripts certified e-Prescribing platform specifically designed to integrate with electronic health record, electronic dental record, practice management and telehealth software. DoseSpot is certified to e-Prescribe controlled substances and has provided simple, affordable and integratable e-Prescribing solutions to healthcare IT companies since 2009. For more information, please visit www.DoseSpot.com.